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Jiangsu Double-wheel Pump Machinery Manufacting Co.,Ltd.
Technology research and development

Our company firmly establishes the idea that science and technology are the productive forces, and relies on scientific and technological progress to promote its own development.

Software: In order to enhance the core competitiveness of enterprise science and technology, our company on the one hand selected internal scientific and technological personnel to major professional colleges and universities for professional training, on the other hand, constantly absorb scientific and technological researchers and outstanding graduates to work in the company, through the rational development and utilization of internal human resources and the introduction of external outstanding talents in these two ways. Enhance the strength of the company's scientific research and development team. The company has 64 engineering and technical personnel specializing in scientific research and development, which technically ensures the advanced nature, rationality and availability of various new products.

Hardware: the company has set up a new product development and trial production workshop, and has been with the University of Science and Technology Beijing, Jiangsu University, Shanghai Pump Research Institute, Inner Mongolia Electric Power Design Institute, Jiangsu Electric Power Design Institute, Baotou Iron and Steel Design Institute, MCC Cidi Heavy Steel Institute, Masteel Institute, Wuhan Iron and Steel Institute and other professional colleges and research units horizontal joint. The use of individual cooperation, technology transfer, joint development and other forms, to jointly develop new products, new materials, in alloy smelting, precision casting, chemical composition control and other aspects of in-depth research, so as to ensure the internal quality of the product and the overall performance of the machine.

Over the years, thanks to the support and help of the majority of users and scientific research units, our company has steadily increased product quality, and has been named as "double civilization enterprise", "Quality management Advanced Enterprise" by the government, and "star Enterprise" by Jiangsu Province, and has achieved good economic and social benefits. Today, with the rapid development of science and technology, Our company will continue to take science and technology as the guide, continue to carry out technological innovation, and strive to develop and develop high-quality new products with market demand and customer satisfaction, and dedicate to the majority of users with better quality products and better after-sales service.

Jiangsu Double-wheel Pump Machinery Manufacting Co.,Ltd.
Technical support

Quality management system

In order to comply with international standards, national standards and industry standards, we have formulated enterprise internal control standards. The raw and auxiliary materials must be strictly inspected according to the relevant national standards before being stored; In the production process, the parts of the product from the procurement of materials to the quality of manufacturing and processing, strict inspection and testing, products before leaving the factory to carry out comprehensive performance testing, and establish files, the company set up a product quality inspection department, quality inspection department set up inspection rooms, measuring rooms, physical and chemical rooms, testing rooms, after-sales service department, etc., formulated the quality assurance manual, Ensure proper operation of the quality assurance system.

For the general chemical centrifugal pump, as well as the replacement of imported advanced alloy corrosion resistant pump, GB2585, GB3661 standards, WFB series of non-sealed automatic self-priming pump using relevant international standards, national standards, industry standards and enterprise standards Q/ 321282JZL01-2004, Its technical performance parameters are tested according to international standards, national standards, industry-related standards and enterprise standards. Each pump is accompanied by a complete set of technical documents such as quality certificate, factory inspection report, use and maintenance instructions. The test content includes: pump flow, head, efficiency, shaft power, noise, vibration, self-priming time, paint packaging and other key items to ensure that product quality meets the specified design parameters and requirements.

Jiangsu Double-wheel Pump Machinery Manufacting Co.,Ltd.
After-sales service commitment letter

Our company always adhere to the quality, reputation purpose. There are twenty-one clerks throughout the country.

Our company promises:
All users who choose our products can enjoy free guidance and installation and commissioning, on-the-job training and other one-stop services Before the equipment arrives at the site, our technicians will give a detailed introduction to the structural characteristics of our products and how to install, debug and maintain them. If equipped with a control system, the principle of electrical control and how to use with the pump will be described in detail.

We can develop detailed training plans according to user requirements. During the installation of the equipment, our technicians will assist or guide the installation and commissioning according to the site conditions. The user on the site training, to accept the user's consultation, to give the user a satisfactory answer we promise any customer in the country, no matter what factors cause the pump can not work normally and other problems, our after-sales service technicians: within 24 hours within the province to reach the user, the province or remote areas within 48-72 hours to reach the user, quickly and timely to deal with the problem. All our products in the warranty period will be implemented three guarantees.

In addition, our after-sales service engineers have more than twice a year to the customer quality tracking survey, listen to user comments and suggestions, and timely feedback to the product development department, technology department, so that we can further improve product quality. During the warranty period, if the product has any manufacturing quality problems, we will repair or replace it free of charge until the user is satisfied.

After-sales service commitment:
1. the warranty period of 1 year, where the warranty period is a product manufacturing quality problem, the company will strictly implement the repair, replacement, return of the liability provisions and the contract.
2. engineering projects with pumps, can be assigned to cooperate with the user to guide the installation and commissioning, and do a good job of related services.
3. if the product quality problems or users need service, product quality problems, from receiving the user notice within 24 hours to timely reply, or send service personnel, so that the problem is not solved, the service work does not stop.
4. When the user's one-time consumption is large, the prototype can be provided for payment after passing the trial.
5. the company sold products, long-term supply of all accessories, and can provide lifelong maintenance services.

We are in line with the principle of serving users and satisfying users, timely and seriously accept user feedback and suggestions, constantly improve product quality, and truly reflect the purpose of zero distance service.

Jiangsu Double-wheel Pump Machinery Manufacting Co.,Ltd.

+86-0523- 84351 090 /+86-180 0142 8659